Privacy Policy

Protection of personal data

By using the Store, the User acknowledges that when visiting the Store or entering into contracts through it, it is necessary to provide certain information related to Personal Data, which will be processed and incorporated into files, which have been previously notified to the competent authority and for which the Company is designated as Data Controller. The Company does not collect Sensitive Personal Data (e.g. age), unless requested by the User for commercial reasons (e.g. ten-year age range, for the purpose of selecting a cosmetic intended for the specific age group).

The collection and processing of Personal Data is intended to record the contractual relationship with the Company, to control, improve and adapt to preferences and choices regarding goods and to send by electronic or traditional means administrative, technological, organizational and / or commercial information about the Company. The user has the right to access the file at any time and to request the correction or deletion of any data concerning him/her.

The Company has deployed legal protection measures in its facilities, systems and files. The Company guarantees the confidentiality and security of Personal Data; however, the Company may disclose to the competent Public Authorities Personal Data or any other information held by it or accessible through its systems, if required by an applicable provision of law.

The User warrants and bears the responsibility for the truth, accuracy, validity, authenticity, relevance and relevance of the Personal Data he/she discloses to the Company.

The Company, subject to the express consent of the user, provides the possibility for users to be informed about new goods available on the market and other possible offers, payment arrangements, etc. by sending promotional – informative messages to their e-mail or postal address or by telephone. In any case, the user may stop receiving advertising messages at any time.

When the user sends any request to the Company, the information provided therein is confidential and will be used only for the requested action. The content is not transmitted to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or harmful to the Company or third parties whose interests the Company must protect (third party users, suppliers, etc.).

SSL security

The Company has taken all necessary measures, using the most modern and advanced methods, to ensure the maximum possible security of Personal Data, as well as electronic transactions. All information, which is related to the personal data of users, is secured as confidential, using SSL protocol, with 256-bit encryption (the strongest today), for secure online commercial transactions. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating websites to network users and for encrypting data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit.

Cookies

What are cookies?

Cookies are small text files that are placed on your device to store data that can be recalled by the server in the domain where the cookie was placed. These files usually consist of numbers and letters that identify your computer, but sometimes contain statistical data and preferences, such as your preferred language or currency.

Cookies are created when you visit a website that uses cookies. Cookies are used to facilitate the user’s web browsing experience by providing information about the user’s preferences. This information is used to create content, services and advertisements that are useful to the user on future visits. Some cookies are placed by third parties acting on our behalf.

It is important to know the difference between session cookies and persistent cookies. The former are valid until you close the browser. Persistent cookies have a longer duration and are not deleted when you close the browser. We try to allow cookies that have a lifetime of up to 2 years. Only in very specific cases, such as for security reasons, do we allow cookies that last for more than 2 years. For more details about cookies and how to delete them you can also visit www.aboutcookies.org and you can also see our guide on how to disable them.

What is local storage?

Local storage is a file created by a website on your device. There are many different such files and cookies are one type. As we use them, you should be aware of them so that you can block or delete them if you wish. You can do this under “Local browser storage”. Many websites use “session storage” and “local browser storage” to store data. “Session storage” is temporary, but “local storage” has a longer duration. You can delete the data by deleting your browsing history.

How does mikromou.gr use cookies?

Our website mikromou.gr uses cookies to recognize your computer and provide better functionality when you use our services. This helps us to provide you with a better experience when you visit our website and allows us to improve our services.

Unless you have changed your browser settings to not accept cookies, our system will use cookies when you use our website. If you have disabled cookies, some of the functionality we offer may not be available to you.

The cookies we use collect anonymous information to improve our services and not personal information.

We use cookies for different reasons:

Analytics cookies

Analytics cookies allow us to identify and measure the number of visitors to our website, to see how visitors move around the website when they use it and to record what content visitors view and what interests them. This helps us to determine how often certain pages and ads are visited and what are the most popular parts of our website. This helps us to improve the services we offer you by helping us to ensure that our users find the information they are looking for, providing anonymous demographic information to third parties to help us tailor ads in a way that is most appropriate for you, and tracking the success of advertising campaigns on our website.

Functional cookies

Functional cookies are related to the functionality of our website and allow us to improve the services we provide you through our website, for example: allowing you to transfer information to different pages of our website so that you do not have to re-enter the information, recognising your preferences when you return to our website.

Below you will find the cookies we mainly use. If you visit our website, the following cookies will be used:

WooCommerce

We use WooCommerce to manage our online store.

NamePreservationFunctionality
wc_cart_hash_*SessionIt helps WooCommerce to determine when the cart contents/data change.
woocommerce_items_in_cartSessionIt helps WooCommerce to determine when the cart contents/data change.
woocommerce_cart_hash1 dayIt helps WooCommerce to determine when the cart contents/data change.
wp_woocommerce_session_*SessionIt contains a unique code for each customer to know where to find the cart data in the database for each customer.
wc_cart_createdSessionIt helps WooCommerce to determine when the cart contents/data change.
wc_fragments_*Persistent
wc_cart_hash_*SessionStores products in the shopping cart
store_notice*SessionAllows customers to override the Store Notification.
Sharing

This data is not shared with third parties.

WPML

We use WPML to run a multilingual system.

NamePreservationFunctionality
wp-wpml_current_languageSessionStores the current language.
_icl_visitor_lang_jsSessionStores the redirected language.
wpml_browser_redirect_testSessionTests if cookies are enabled.
Sharing

This data is not shared with third parties.

GDPR Cookie Compliance

We use GDPR Cookie Compliance for cookie consent preferences.

NamePreservationFunctionality
moove_gdpr_popup SessionStores cookie consent preferences.
Sharing

This data is not shared with third parties.

Where can I find more information about cookies, and how do I disable or delete cookies?

Most websites allow you to disable or delete cookies.

You can block most cookies by activating the setting in your browser that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website, or you may experience reduced functionality when accessing certain services. If you have not set your browser to refuse cookies, our system will issue cookies once you visit our website.

If you have any questions, please send an email to info@mikromou.gr. Our cookie policy may change in the future. Therefore, we recommend that you visit our site frequently.